Privacy Policy
Last Updated: October 2026 • Domain: kanojiyadeveloper.online
1. Introduction
Welcome to TREXY AI ("we", "our", or "us"), accessible via https://kanojiyadeveloper.online. We are committed to safeguarding the privacy and academic data of our students, educators, and visitors.
This policy explains what information we collect when you use our web platform, how that information is utilized, and your rights regarding your personal data.
2. Information We Collect
Based directly on our application features and services, we collect the following categories of data:
Account & Auth Info
When you sign in via Google OAuth or Email/Password, we receive your Firebase User ID (UID), email address, display name, and optional profile photo URL.
Academic Content & Uploads
Homework questions, math formulas, textbook photos, PDF documents, generated flashcards, quizzes, study notes, and study tasks saved to your account.
Payment & Subscription Info
When upgrading to TREXY AI Pro via Razorpay, we record order IDs, subscription expiration timestamps, and payment statuses. We do NOT process or store your credit/debit card numbers or CVV.
Usage & Analytics
Anonymized device identifiers, browser types, interaction patterns, and page views via Google Analytics 4 (only activated upon consent).
3. Third-Party Services & Processors
We integrate trusted third-party providers strictly to deliver our services:
- Google Firebase: Handles user authentication, Cloud Firestore database storage, and secure document storage.
- Cloud AI Reasoning & Language Services: Powers our homework solver, study assistant reasoning, and OCR extraction (processed in real-time, zero provider retention for foundation model training).
- Google Analytics 4 (GA4): Analyzes aggregated traffic and feature engagement (strictly gated behind user cookie consent).
- Google AdSense: Serves contextual ads to free tier users to keep fundamental study tools accessible.
- Razorpay: Secure payment gateway compliant with PCI-DSS standards for Indian and international subscription billing.
4. Cookies and Local Storage
We use standard cookies and HTML5 localStorage for essential site functionality:
| Storage Key / Cookie | Purpose | Type |
|---|---|---|
| Firebase Auth Tokens | Maintains secure user login sessions | Strictly Necessary |
| studyai_cookie_consent | Stores your analytics cookie preference | Essential Preference |
| studyai_sidebar_collapsed | Persists your UI layout preferences | UI Functional |
| _ga / _ga_* | Google Analytics 4 visitor metrics | Optional Analytics (Consented) |
| __gads / id / DSID | Google AdSense contextual advertising & frequency capping | Advertising Cookies |
4b. Third-Party Advertising & Google AdSense Cookies
We partner with Google AdSense to display contextual and non-intrusive advertisements on free tier study pages. As a third-party vendor, Google uses cookies to serve ads on our site:
- Google's use of advertising cookies enables it and its partners to serve advertisements to our users based on their visits to our website and/or other sites across the Internet.
- Opt-Out of Personalized Advertising: Users may opt out of personalized advertising by visiting the official Google Ads Settings (https://www.google.com/settings/ads).
- Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page at www.aboutads.info.
5. Your Rights & Account Deletion
You have the right to access, rectify, export, or permanently delete your data at any time:
To permanently remove your account, profile, chats, and uploaded materials, visit our dedicated self-service portal: Delete Account Page (/delete-account).
6. AI Token Computation, Usage Quotas & Data Processing
TREXY AI utilizes state-of-the-art Large Language Model architectures (powered by industry-leading cloud AI reasoning and language processing services) to process academic queries, equations, and study documents.
Token Computation & Fair Use
Queries are evaluated in units of backend compute tokens. To prevent user confusion, raw technical token numbers are never exposed in the core interface; instead, usage is displayed transparently as an intuitive percentage (0% to 100% Used) of your daily study allowance.
Daily 100% Quota Reset
Each student account is assigned a daily compute limit that resets 100% at midnight (12:00 AM IST) every 24 hours, returning the usage meter to 0% used so that learners start each study day with a full quota.
Zero Model Training
Student homework questions, textbook photos, voice recordings, and notes are processed strictly for real-time academic assistance and are NEVER used to train public or foundational third-party AI models.
Secure Token Transmission
All requests between client applications and backend AI APIs use encrypted authentication tokens. No API keys or LLM provider secrets are ever exposed on client devices or browser storage.
6b. AI Content Safety, In-App Reporting & User Feedback
In strict compliance with Google Play's Generative AI Developer Policies and global safety benchmarks, TREXY AI provides an accessible, direct in-app reporting and user feedback mechanism for all AI-generated content across our Android mobile app and web platform.
In-App Reporting Mechanism (Google Play Compliance)
Every AI response displayed in the conversation includes immediate action buttons:
- Report Flag Button (🚩): Opens an immediate report dialog allowing students to flag offensive, inaccurate, or inappropriate responses.
- Dislike / Thumbs-Down Action: Allows students to submit negative feedback and optionally categorize the issue.
Supported Report Categories
- • Inaccurate / Incorrect: Calculation errors, wrong factual claims, or formula mistakes.
- • Harmful / Dangerous: Unsafe advice, physical hazards, or dangerous activities.
- • Inappropriate / Adult: Sexually explicit, suggestive, or vulgar text.
- • Offensive / Hate Speech: Bullying, harassment, discrimination, or hate speech.
- • Spam / Misleading: Repetitive, irrelevant, or promotional answers.
- • Other: Formatting, ethical concerns, or uncategorized safety issues.
Moderation & Safety Review Process
When a report is submitted, an encrypted record containing the message snippet, prompt context, category, timestamp, and optional user notes is dispatched to our administrative review queue.
Our trust and safety team reviews reports to deploy system prompt guardrails, update safety filters, and prevent recurring inaccuracies. Repeated abuse or policy violations trigger automated account suspension.
Users can also report content or submit safety feedback directly via email to support@kanojiyadeveloper.online with the subject "[AI Content Report]" for expedited human review within 24-48 hours.
7. Contact & Grievance Officer
If you have any questions, feedback, or grievance inquiries regarding this Privacy Policy or your personal information, please contact us:
Entity: TREXY AI Platform (Kanojiya Developer)
Email: support@kanojiyadeveloper.online
Website: https://kanojiyadeveloper.online