Frequently Asked Questions
Everything you need to know about using TREXY AI, answer accuracy, tools, subscriptions, and data privacy.
General & Getting Started
What is TREXY AI and what can it do?
TREXY AI is an all-in-one AI assistant for study, work and everyday life. Ask questions, solve problems step by step, write and summarise text, chat with PDFs and images, plan your day, and practise with flashcards or quizzes — all in one place.
Who is TREXY AI for?
Everyone. Students use it to learn and revise, professionals use it to write, research and plan, and everyday users use it for quick answers and ideas. At onboarding you can choose Study, Work or Personal and Traxy adapts its suggestions and tone.
Does TREXY AI support Hindi, Hinglish and other languages?
Yes. TREXY AI replies naturally in English, Hinglish and formal Hindi, and supports regional Indian languages when requested — so you can work in the language you are most comfortable with.
Images, Documents & OCR
How does the Image and Photo Solver work?
You can snap a photo or upload clear JPG/PNG images of handwritten homework, calculus equations, or textbook figures. Our integrated computer vision OCR extracts the problem text and mathematical symbols, and passes it to the multi-turn reasoning model for instant step-by-step resolution.
Can I upload entire textbooks or PDF lecture slides?
Yes! Our PDF Tools allow you to upload research papers, textbook chapters, or lecture slides. TREXY AI parses the document chunks, allowing you to ask questions directly to the text, extract summaries, or generate high-yield study flashcards.
Study Tools, Flashcards & Quizzes
How do the Smart Flashcards employ Spaced Repetition?
Our flashcard generator applies the Leitner active recall methodology. As you review flashcards, the system tracks which questions you answered correctly and adjusts review intervals so you spend more time on weak topics before exams.
Can TREXY AI generate custom mock tests and quizzes?
Yes! You can specify any topic, difficulty level, and number of questions. The system creates custom multiple-choice quizzes with timer controls, instant score feedback, negative marking calculations, and comprehensive solution keys.
Subscriptions, Pricing & Fair Use
Is TREXY AI free to use?
Yes. The Free Plan gives every registered user a daily allowance for AI chat, problem solving and tools. Daily quotas reset completely every 24 hours at midnight IST.
What benefits does TREXY AI Pro provide?
TREXY AI Pro removes daily query limits, unlocks priority compute routing, enables full textbook PDF analysis, multi-hour video summarization, and an ad-free interface.
What payment methods are supported for Pro subscriptions?
All subscriptions are securely processed through Razorpay, supporting UPI (Google Pay, PhonePe, Paytm), Net Banking from all major Indian banks, Credit/Debit cards (Visa, MasterCard, RuPay), and international cards.
Privacy, Data Protection & Trust
Are my chats, notes or uploaded files used to train AI models?
No. Under our strict zero-training policy, your chats, uploads and voice notes are used only for real-time inference and are never used to train public or foundational third-party AI models.
How do I permanently delete my account and data?
You can permanently delete your user profile, saved chats, notes, and uploaded cloud media at any time through our self-service portal: /delete-account.
How can I contact the development or support team?
You can reach out directly via email at support@kanojiyadeveloper.online or submit an inquiry through our Contact Us page. We respond within 24 to 48 business hours.
Still Have Questions or Need Personal Assistance?
Can't find what you're looking for? Please reach out to our support team and we will be glad to assist you.